MEXTYPSA, S.A. de C.V. is responsible for the processing of personal data collected on our website and / or in person and signs this privacy notice in compliance with the Federal Law on Protection of Personal Data Held by Private Parties. The personal data that you have provided to us directly or through electronic means has been collected and will be processed by MEXTYPSA, S.A. de C.V. under the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility, in accordance with the provisions of the Law. Personal data provided to MEXTYPSA, S.A. de C.V., will be duly protected through technological, physical and administrative security measures, preventing their improper use or disclosure.
What is the purpose we collect and use your personal data?
The information you provide us is used by our different commercial areas to be able to make quotes and / or proposals based on the requirements of your request or needs for which you contact us and sending promotional and educational information.
Additionally, your personal data may be used for the following purposes:
- Follow up requests for information about the services and / or products that our company offers through our website.
- Make quotes and send you work proposals based on the information you provide us through the forms on the website.
- Give urgent or important notices on any subject related to our website, services and / or products contracted with our company
- Provide information on the current state of our company.
- Perform the services and / or deliver the products that you contract with our company.
- Inform about changes and new products and / or services that are related to the contracted one (s) or acquired by the client.
- To comply with obligations to our customers.
- Evaluate the quality of service and conduct internal studies on consumption habits.
- Sending promotions by email in different periods.
Your information will be kept in our records for 60 days from the date you provided us with your information, then we will proceed to delete your information if no commercial transaction or employment link is reached. If you remain as a client of MEXTYPSA, S.A. de C.V. your data will be protected in our local Customer Administration System under computer security measures.
What personal data do we obtain and from where?
For the purposes indicated in this Privacy Notice, we may collect your personal data in different ways: when you provide it directly to us, when you visit our website or use our online services, and when we obtain information through other sources that they are allowed by law.
Personal data that we collect directly
We collect your personal data directly when you provide it to us by different ways, such as when you participate in our promotions or give us information in order to provide a service. The data we obtain by this means can be, among others: Paper forms that collect your information in exhibitions, sales modules, branches and others; It is usually in person.
Personal data we collect online
When you visit our website or use our online services we collect the data as follows: Contact Form with the following information: Name, Company, Telephone, email, Address, description of the project you wish to carry out with our company.
Cookies are text files that are automatically downloaded and stored on the hard disk of the user’s computer equipment when browsing a specific Internet page, which allow the Internet server to remember some information about this user, including their preferences for the display of the pages on that server, name and password. For its part, the Data Analysis Applications can be used to monitor the behavior of a visitor, such as storing information about the user’s IP address, duration of interaction time on that page and the type of browser used, among others.
Sensitive personal data
The services offered by our company do not require sensitive information.
Share Data with Third Parties
We undertake not to transfer your personal information to third parties without your consent, except for the exceptions provided in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to make this transfer in the terms established by that law. If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent for it.
In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, they are the rights that every person can exercise in relation to the processing of their personal data. Each acronym represents a different right and are Access, Rectification, Cancellation and Opposition.
You can stop receiving promotional messages by landline or cell phone, you can also stop receiving advertising mail, you can also stop receiving promotional emails.
You have the right to access your personal data and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete; Cancel them when you consider that they are not required for any of the purposes indicated in this Privacy Notice, are being used for non-consensual purposes or have terminated the contractual or service relationship, or, oppose the treatment of them for specific purposes.
You are going to be able at any time revoke the consent you have granted to MEXTYPSA, S.A. de CV, for the treatment of your personal data, limit the use or disclosure of them and exercise your ARCO Rights provided for in the Law, for this, it is necessary that you make your request at the electronic address we provide and within a maximum period of Maximum 10 business days we will answer your request and inform you about the origin of it through an email or the means you indicate. To exercise your ARCO rights send a message to the email address: firstname.lastname@example.org.
Privacy Notice modifications
We reserve the right to make modifications or updates to this Privacy Notice at any time for the attention of new legislation, internal policies or new requirements for the provision or offer of our services or products. The modifications will be available to the public through: (i) visible advertisements in our establishments or customer service centers; (ii) leaflets or brochures available in our establishments or customer service centers; (iii) on our website [privacy notice section]; (iv) or we will send them to the last email you provided.
To whom can you submit your complaints and delations about the improper treatment of your personal data?
If you believe that your right to protection of personal data has been injured by any conduct of our employees or our actions or responses, you assume that in the treatment of your personal data there is a violation of the provisions set forth in the Federal Law of Protection of Personal Data Held by Individuals, you can file the corresponding complaint or complaint with the IFAI, for more information visit www.ifai.org.mx.
Data Privacy Officer
If you have any questions, queries or complaints, you can contact our privacy department, our telephone number is 01 (55) 55 80 49 36 and we can help you from 9:00 AM to 5:00 PM from Monday to Friday. We put at your disposal our email address email@example.com, all your questions will be answered, you can also exercise your ARCO Rights using the application mentioned earlier in this Privacy Notice.